Shipping Policy

Thank you for your order from Happi Farms! This Shipping Policy outlines the terms and conditions regarding the shipment of your purchases. Please read this policy carefully.

 

1. Processing Time

Order processing typically takes [Specify number] business days (Monday through Friday, excluding holidays) after your order is placed and payment is authorized. Please note that processing times may vary depending on product availability, order volume, and other circumstances.

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2. Shipping Methods and Carriers

We primarily ship within the United States. The available shipping methods and carriers may vary depending on your location and the items you order. Common carriers we may use include USPS, UPS, FedEx, and DHL.

You will be able to select your preferred shipping method (if multiple options are available) during the checkout process. The estimated delivery time will be provided at checkout based on the shipping method you choose. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions, carrier delays, and unforeseen circumstances.   

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3. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, the destination address, and the shipping method selected. The applicable shipping charges will be displayed at checkout before you complete your purchase.   

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We may offer free shipping on orders meeting certain criteria (e.g., orders over a specific dollar amount). If free shipping is available, the details will be clearly indicated on our Website and at checkout.   

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4. Shipping Restrictions

We currently ship to addresses within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, select international addresses at this time, unless explicitly stated otherwise on our Website.  Contact us by email at happifarmsofficial@gmail.com for all international shipping inquiries.

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses.   

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5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website where you can track the progress of your shipment. Please allow 2-3 business days for the tracking information to become available.   

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6. Delivery

Delivery times are estimates and commence from the date of shipping, not the date of order. We are not responsible for any delays caused by the shipping carrier. Please ensure that someone is available at the shipping address to receive the package, if required by the carrier. If no one is available, the carrier may leave a notice, attempt redelivery, or deliver the package to a designated access point for pickup.

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7. Lost or Damaged Shipments

While we take utmost care in packaging your order, items may occasionally be lost or damaged during transit.

• Lost Shipments: If your package is significantly delayed or appears to be lost, please contact us at happifarmsofficial@gmail.com. We will work with the shipping carrier to investigate the issue and, if the package is confirmed lost, we may, at our sole discretion, offer a replacement of the same product (subject to availability). As per our Refund Policy, refunds are generally not offered.

• Damaged Shipments: If your package arrives damaged, please retain all original packaging and the damaged items. Contact us immediately at happifarmsofficial@gmail.com with details of the damage and photographic evidence. We will work with the shipping carrier to file a claim and, if the damage is confirmed to have occurred during transit, we may, at our sole discretion, offer a replacement of the same product (subject to availability). Refunds are generally not offered as per our Refund Policy.

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8. All Sales Are Final (Related to Shipping)

Please note that as stated in our Refund Policy, all sales are final. Shipping costs are non-refundable, except in cases where we made an error in order fulfillment that resulted in you receiving the wrong item.

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9. Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:

happifarmsofficial@gmail.com